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Discrimination is Against the Law

 

Coastal Radiation Oncology Medical Group, an affiliate of 21st Century Oncology, LLC, complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. 21st Century Oncology does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

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Coastal Radiation Oncology Medical Group:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters

  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

  • Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters

  • Information written in other languages

 

If you need these services, contact the office at which you are receiving care and they will coordinate the services on your behalf.

 

If you believe that Coastal Radiation Oncology Medical Group has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: HIPAA Privacy Manager, 2270 Colonial Blvd, Fort Myers, FL 33907, 866-679-8944, Fax: 239-938-9340, CivilRightsCoordinator@21co.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the HIPAA Privacy Manager is available to help you.

 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

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U.S. Department of Health and Human Services 200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

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Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.